Shipping Time

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TIME OF SHIPPING

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- Thailland 

Delivery time is 5-12 days, The transit time depends on the product you ordered but not more than 5-12 days on working days.

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Please understand before placing an order. If you are unsure, contact Support before pressing to order. After placing an order, it cannot be canceled in any case.

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- International

Delivery time For standard Shipping is 7-25 days, excluding holidays or Saturday and Sunday. You can check the delivery time again when you select the destination country for delivery during the order process.

Delivery time For express shipping is 7-19 days, excluding holidays or Saturday and Sunday. you can check the price after you place your order to the country you want. If you have any questions, please feel free to contact us.

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Return Policy

For the cancellation of the product in the order, it cannot be canceled in any case. Our exchange or refund policy Customers can request for a replacement or refund in the event that we send a product that does not match the order, or the product is damaged. And in the case that the product can be exchanged, it can be exchanged 1 time only.

 

For sizing, if you are not sure to choose the right size for you, please contact us for recommending the right size for you.

 

Time period for reporting problems with the product. The customer must report the problem within 7 working days after receiving the product and send the product back within 7 days after the end of the process of informing us. 

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CONTACT US

Email : contact@queensybra.com

Line : @queensybra 

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